We have two luxury lodges to cater for everyones holiday requirements. Fountain Lake Lodge is pet...
The park requires that we adhere to their terms and conditions and reserve the right to ask your party to leave the park if the terms are not complied with. The terms are outlined below. Please ensure that you comply with these terms. Payment of your deposit (or full payment if within 4 weeks of your stay) acts as your acceptance of these terms. Fountain Lake Lodge can accommodate up to six people – being up to 4 adults and 2 children. Laburnum Lodge can accommodate up to six people. Please ensure that your party does not exceed the numbers stated on your booking agreement. We recommend that you have your own travel insurance. You must be over 21 to make a booking, and there must be at least one capable adult over the age of 21 within the visiting party. Unaccompanied young parties or all male/female parties (of more than 2 people) are not accepted. Hen and Stag parties are not accepted. Children must be accompanied to all park facilities and parents are held fully responsible for their safety. The park aims to provide all guests with a relaxed, family atmosphere. They request that excessive noise and disruption be avoided, especially at night. The hot tubs will automatically switch off at 11pm to comply with park rules, please vacate the hot tub at this time so as not to disturb others. If you wish the hot tub to be heated prior to arrival there is a charge on the booking form for this. The park management reserve the right to ask any guests not adhering to the rules of either excessive noise or staying in the hot tub after 11pm to leave the site. Fishing at the park requires a license and daily tickets are to be purchased from the Reception at Goosewood. Fees are not included in the price of accommodation. Our lodge is strictly NO SMOKING. We allow 2 well behaved dogs to stay. There is a charge on the booking form for this. We reserve the right to withhold a security deposit/ make additional charges for damage, breakage, loss of items or additional cleaning following your stay. Please let us know if you break anything so we can replace/mend before the next guests arrive. Please also be very careful if barbequing on the decking for obvious reasons. Do not let any embers rest on the decking or the lodge and ensure that the barbeque is completely extinguished after use.
Bedding and linen are provided for the duration of your stay. Check in time is from 3pm but please be aware that reception closes at 6pm, 7pm on Friday and Saturday so please ensure you arrive before this time or contact myself to let us know if there is a delay so we can let reception know. The lodge is cleaned on changeover day so please ensure you vacate the lodge by the agreed time of 10am to allow time to prepare for future guests. In the event that urgent maintenance is required we ask that we are able to access the lodge during your stay. We do however ensure that non-urgent matters are dealt with when the lodge is not occupied. Cancellation In excess of 8 weeks prior to your stay, your deposit is fully refundable upon cancellation. Between 8 weeks and 4 weeks prior to your stay your deposit is non-refundable, although we may be able to transfer your booking to another date. Within 4 weeks of your stay a charge of £250 or the balance, whichever is smaller, will be due.
Many thanks Mandy & David